Developing an Elevator Speech

“What you do for a living?” Chances are you’ve answered this question dozens of times, and you most likely offered the same bits of information to each inquirer. That is essentially the foundation of an “elevator speech.”

The term refers to a quick and to-the-point speech (i.e., given in the time it takes to ride an elevator)  that showcases your abilities and passion for what you do in a way that presents the listener(s) an opportunity to be benefitted from. This can mean planting the idea that you are a perfect candidate for a certain job position, or explaining a new project proposal you’ve come up with, or a plan for collaboration with other organizations, etc. The speech should also be given with clear and realistic goals in mind (like getting a second—longer—meeting).

The speech can be used in many situations, such as, at conferences where you know you’ll be meeting a lot of new people and potential clients, or in those moments where you just so happen to run into an executive at the office that you’d normally never get to see.

Many say an elevator speech is as critical as a business card. When you think about it, these comments often lead up to the business card exchange. If the speech is strong, so, too, is the impression you leave and the likelihood of forming a working relationship.

One major difference between your pitch and your business card is that the speech is not one-size-fits-all. Of course, the basic components remain the same, but it’s always vital to consider your audience and do your best to make what you’re saying relevant specifically for them. For example, you might talk to someone in the non-profit sector about developing grant-funded programs, whereas you might discuss opportunities to fund grants with someone in the business sector. Show folks you’ve done your homework.

Now that we’ve covered the basics of what an elevator speech is and how it can be used, we should be ready to develop a great speech. When you find the time to give it some thought, keep in mind the following dos and don’ts of elevator speech giving:

  • DO: Explain how you or your organization can benefit the person you’re addressing.
  • DON’T: Offer your job description and spout off a few of your responsibilities and leave it at that.
  • DO: Share unique work-related accomplishments you take pride in (e.g. the increased number of people registered for your monthly e-newsletter as a result of social media outreach efforts)
  • DON’T: Brag or mention that you were awarded Employee of the Month twice this year.
  • DO: Think like an advertiser and keep them interested and compelled to learn more about whatever it is that you tell them.
  • DON’T: While you’re trying not to sell yourself short, remember there is a line. Most people are bothered by what they perceive to be too much confidence.
  • DO: Try to be as comfortable and as natural as possible. You’re just starting a conversation.
  • DON’T: Leave the wrong impression that you are too desperate, too pushy, too weak, too this or that, etc.
  • DO: Be polite. Take note of and respond appropriately to body language and non-verbal cues.
  • DON’T: Be disrespectful or ignore the signs of disinterest others might display.

Don’t let this task intimidate you. After all, you’re the expert on what you do. All that’s really required is a little practice and fine-tuning to be sure you’re highlighting the most pertinent information your listener needs to come away with.

For additional guidance, visit the incredibly helpful Harvard Business School Pitch Builder website. Other resources you may find of use include this slideshow of advice from Business Week and this article from Monster.com.

And, for more networking tips, please visit our post on Building New Professional Relationships.

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Reflections, Resolutions and Regrets

It’s that time when people start reflecting on endings and fresh beginnings. We see “best of 2011” lists with the top news stories, or the bestselling blockbusters, etc., and find our own opportunities to reflect on the events that took place over the past year in our personal lives. We think about the things we’re grateful for and the things we wish we’d done better; the dreams we’ve yet to chase; the hard times that have shaped us and our resolutions for change.

Although the new year brings with it a healthy amount of reflection, one might argue the time of heaviest, most meaningful, reflection occurs when we are faced with death, particularly that of our own.

Bronnie Ware, medical professional and author of, The Top Five Regrets of the Dying, spent many years with patients at the end of their lives. In that time she found that many of her patients expressed similar kinds of regrets for their lives. According to Ware, the most common sentiments include:

1. I wish I’d had the courage to live a life true to myself, not the life others expected of me.

2. I wish I didn’t work so hard.

3. I wish I’d had the courage to express my feelings.

4. I wish I had stayed in touch with my friends.

5. I wish that I had let myself be happier.

I’m sure some of us can already relate to one or more of these feelings. Why not take advantage of the refreshing, inspired energy that comes with a new year to evaluate the big picture of our lives how we hope to spend the time we’re given. Lets make resolutions big and small and commit ourselves to doing all we can to ensure we don’t find ourselves identifying with the aforementioned regrets when our time comes.

May 2012 bring each of you the happiness you deserve and the strength to live the life you’ve always wanted.

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The Season for Giving

It’s that time of year where people need that extra bit of kindness in their lives. Winter, particularly the holiday season, can mean added stress with one’s family life, financial pressure, and looming time constraints, not to mention the struggles faced by those with seasonal depression. There are many factors that can make this largely joyful time of year very tough to endure.

Seeking out to spread good cheer amid so much worry can help to “make the season bright” for everyone. Giving is a mood booster for both giver and receiver, and it’s often the simplest acts of consideration and kindness that are the most meaningful. There are so many small gestures we can incorporate into our day, most with minimal time, energy or monetary cost. Consider some of the following ideas:

  • Share a smile or a funny joke with someone who looks like they need it. When your brain releases endorphins (an effect of smiling and laughing), stress levels decrease.
  • Help organize a way for your office to give together, like a canned-food drive or group service project.
  • Pay someone’s way anonymously. This can take numerous shapes, like paying for someone’s coffee on your way into the office, or maybe taping enough change to the office vending machine for the next person to enjoy a free snack.
  • Bring homemade goodies to the office. It’s a great way to “sweeten” the day.
  • Send a thank you note to someone in the office who has recently impressed you. Our words are so powerful, and the impact of such a note may carry great weight.
  • Show your appreciation for service industry workers (e.g., the waiter at your favorite lunch spot, or the cashier at the gas station, etc.). They may go all day handling complaints from stressed-out customers, without hearing a single word of praise.
  • Leave a note with your favorite inspirational quotation on a random car windshield in your office parking lot (or anonymously on a co-worker’s desk when they step out).
  • Keep an extra umbrella around on rainy days and share it with someone who forgot theirs.
  • Brighten someone’s day with fresh flowers.
  • Tidy up an area of the office even though it may not be your job… or your mess.

This is just the beginning. There are countless ways to do good. You may find that when you give without expecting something in return, that same sort of kindness will eventually make its way back to you. Happy holidays, everyone! Wishing you boundless joy and a generous spirits.

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Handling Others’ Perfectionism

Last week, we established that perfectionists deal with issues such as procrastination, unhappy moods, low self-esteem, and agonizing disruptions in productivity as a result of their perfectionism. As is usually the case with most problematic behaviors, dealing with it can be just as difficult for co-workers, friends and others, as it is for the perfectionists themselves. Of course, experiences will vary depending on the degree to which your supervisor or co-worker’s behavior is impacted and/or driven by perfectionism. Perhaps you’ve endured some of the following challenges when working for or collaborating with perfectionists:

  • They don’t always acknowledge the positives or recognize employees who’ve done well, particularly when their irrationally high standards are not met.
  • They micromanage and do not easily relinquish control, giving others less opportunity to be challenged and work independently.
  • Their time management and prioritization skills may not be the best, which may force others to compensate and take on more work.
  • They may require more assurance than normal, which can seem especially strange flowing “up the ladder,” as opposed to the other way around.
  • They can feel so inundated and overly stressed-out that it becomes contagious and creates an overall unpleasant atmosphere at the office.

If you’ve noticed some of these issues, and believe them to be associated with perfectionism, there are some things you can do to help manage the situation:

  • Keep an honest and open line of communication. It can feel intimidating to give feedback to a supervisor, or anyone for that matter, but respectfully expressing your observations and how you feel things can be accomplished more efficiently does not make you confrontational or critical, it makes you competent. Your supervisor may even reward you for your willingness to challenge them to be better.
  • Be the voice of reason and gently guide the perfectionist to see their success and that of the team’s.
  • Don’t let your frustration get the best of you. There comes a point where patience and understanding quickly fly out of the window, but outbursts don’t get you anywhere. In the interest of progress let some things go, and remember that everyone’s intentions are good.
  • Have confidence in yourself and in your project. Stick to what you know to be true without letting others influence you to second-guess yourself.

We all have at least one perfectionist in our life and/or office. It can be an added strain, but knowing how they work and the best ways to handle them can really help minimize the negative outcomes described earlier. What other strategies have you used to work with a perfectionist?

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The Perils of Perfectionism

Perfectionism… it’s something a lot of people deal with, some highly functioning, and others not so much. It is possible it is affecting your work and life more than you realize. In some folks, perfectionism can be detrimental and pervasive, leading to issues with procrastination, unhappy moods and low self-esteem, and agonizing disruptions in productivity. If this sounds familiar, there are things you can do to move from unhealthy to healthy perfectionism. Consider the following tips:

Don’t demand anything of yourself (especially if you wouldn’t hold others to the same standard). Allow yourself a little flexibility and know that it is not the end of the world when certain expectations are not met. By accepting only perfection, we set ourselves up for failure.

Acknowledge success. Having high standards isn’t bad, but dismissing partial success when those standards aren’t fully met is. A friend who works as an event coordinator once told me to always focus on who shows up versus who does not, or whatever expectations were held for the attendance. If the focus was on how the event didn’t impact more people, then the incredible impact it may have had on those who were there gets shamefully overlooked. The lesson in this is to focus on the success you have, not the kind of success you wish you’d had.

Balance. If you know yourself to be overly critical, make a conscious effort to give more praise. Reframe your thoughts when you find yourself focusing on mistakes and engaging in self-doubt. Strategies for minimizing negative self-talk were previously discussed on this blog and can be found here.

Accept personal and circumstantial limitations and adapt. Hold on to the idea that there are many different “right” ways to do something, not one of which can be perfect. There are many “wrong” ways to do things too, but they should not be feared, as they present opportunities for learning and growth.

Take action. Time tends to get away from most perfectionists, which can lead to low-yield results and missed deadlines. It is better to be imperfect and on time than errorless and late, so make a draft with the expressed intent to revise later instead of worrying weather or not the first try will be perfect (it won’t be). Dive in to see what you can come up with and then solicit some feedback.

Believe. In yourself and your abilities and the decency of others. And, never convince yourself that you’re disappointing someone – that’s for them to decide, not you.

Perfectionists can lay the pressure on themselves pretty thick during this busy time of year. With added responsibilities like shopping for and/or hand-making appropriate gifts, entertaining family and/or making travel plans, and handling finances, etc., things can get a little overwhelming. There are lots more tasks than normal that need perfecting, and way too little time. The good news is: perfectionism won’t hinder you permanently if you don’t allow it. Managing these behaviors won’t be easy, but it can be done.

Zoey Martin, blogger and self-identified reformed perfectionist, put it best in her article on beating perfectionism. She wrote,

“Perfectionism is an epic deception – promising the pinnacle of achievement and offering only self doubt, procrastination and inaction. The secret to changing it is simple. Don’t stop being a perfectionist. Start being passionate. Start taking risks. Start discovering who you are. Do you want to be great? Then stop being perfect.”

What steps will you take today to start working towards a happier, more forgiving, and productive self? Consider it your early holiday treat to yourself.

Additionally, you may find Dr. Randy Frost’s Multidimensional Perfectionism Scale Questionnaire to be a useful resource.

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