Supervisors and managers at tribal governments and enterprises need to develop special competencies if they’re going to be successful. This program is tailored to equip you with the knowledge you need to thrive. We’ll go over skills and management techniques necessary in tribal work environments, including must-know information on Indian Preference and employment laws that apply to tribes. We’ll cover essential issues of personnel management, including how to motivate tribal workers, what you can do to delegate more effectively, how to give culturally sensitive and productive feedback, and the steps you need to take to develop high-performing work teams. Plus, we’ll walk you through how you can professionally and effectively supervise relatives and friends.

This certification program gives you a unique opportunity to advance your career by demonstrating that you're qualified to employ key supervision and management practices in Indian Country. Become certified and use your Tribal Supervision and Management Certification to:

  • Differentiate yourself from others in the field
  • Stay competitive
  • Demonstrate your expertise in day-to-day workplace experiences
  • Advance your career

  • T O P I C S   I N C L U D E

    Must-Have Knowledge and Skills for Tribal Supervisors
    • Assessing your current skills
    • Knowing which employment laws apply to tribes
    • Understanding Indian Preference
    • Supervising friends and relatives
    Motivating your Workforce
    • Understanding motivation
    • Individual and cultural differences in motivation
    • Theories of motivation
    • The role values play
    • Creating a motivational environment
    • Designing or re-designing motivational jobs
    • Motivation case studies
    Developing Delegation Skills
    • How delegation fits into your role
    • Using delegation to make you and your team more productive
    • Identifying different methods for delegating tasks
    • Understanding the process for delegating
    • How to provide better instructions
    • Monitoring results
    Giving Effective Feedback
    • Understanding why feedback is critical
    • Identifying frameworks for formal or informal feedback
    • Learning the appropriate level of detail for feedback
    • Understanding the characteristics of effective feedback
    • Practicing feedback role-plays
    • Ensuring feedback is accepted
    • Following up
    Building High-Performing Teams
    • Developing team norms
    • Setting ground rules
    • Using contracts
    • Identifying your team member style
    • Growing and maturing teams
    • Leading teams
    • Building trust
    • Honing critical communication skills

    *Topics subject to change.


    Become certified by completing these simple steps:

    1. Register for and attend the Tribal Supervision and Management Certification Program. .

    2. Pass the qualifying exam within 7 days of finishing the Program.

    The Tribal Supervision and Management Certification Program can also be delivered as an Onsite Program. This onsite program can be delivered for organizations seeking to certify at least seven participants. To discuss onsite training opportunities, please call Falmouth at 800-992-4489, ext. 119.


    To receive your Tribal Supervision and Management Certification, you must pass the online qualifying exam.*

    • The exam consists of 60 multiple choice and true/false questions drawn from the program's course content.
    • In class, you'll receive instructions on how to receive your unique username and password and how to access the exam.
    • You'll have 7 days from the last day of class to access the exam. You must complete the exam in one sitting and you'll receive your results immediately after you submit it.
    • You'll be able to download your certificate showing that you are a Certified Tribal Management Professional (CTMP) as soon as you have passed the exam.
    • If you do not pass the exam on your first attempt, you'll have one year to re-test. You may take the exam a total of three times, after which you'll have to register for and attend the Tribal Supervision and Management Certification Program again before you are permitted to re-test. You must pay a $100 exam fee each time you re-register to take the exam. The retest form is available here.

      *Testing accommodations are available to those with a documented disability. Please contact Falmouth at 1-800-992-4489 or info@falmouthinstitute.com to discuss your particular situation. You must request accommodations when you register for the Certification Program for accommodations to be guaranteed.

    Falmouth takes pride in its exceptional faculty. We only work with outstanding trainers who have years of specialized Indian Country experience and who are experts in their fields. You can expect your instructor(s) for this program to deliver top quality training suited to your unique needs as a tribal supervisor or manager.


    Your certification is valid for one year from the date it is issued. To maintain your certification, you must complete steps 1 and 2 below:

    1. Attend at least 12 hours of QUALIFIED CONTINUING EDUCATION CLASSES (CEUs) before your certification expiration date.**

    QUALIFIED TRAINING includes any of Falmouth Institute's 2-5 day Human Resources classes. Click here for the Human Resources classes (classes in bold are currently scheduled).

    2. Submit a certification maintenance form by the expiration date. Please click here for the form.

    **Falmouth will grant extensions for students who have registered for upcoming classes that start up to 2 months beyond the month their certification expires in. Such students will still need to submit the certification maintenance form by the expiration date. They must note on the form that the class is upcoming, and, upon class completion, resubmit their certification form.

    Click here to find out how you can bring this program to your location!
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