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Professional Excellence for
Tribal Secretaries and Administrative Assistants:
Building the Foundation

Date: October 27 - 29, 2021
Time: 8:30 AM – 4:00 PM Pacific Standard Time
Location: Las Vegas, NV
Hotel: Flamingo (3555 S Las Vegas Blvd, Las Vegas, NV 89109 - 702-733-3111)
  For a rate of $59 per night, plus tax and a $37 resort fee, please make your reservation by September 13, 2021. Click here to make your reservation online. Please use Group code: SFFLM1 when registering.
Tuition:   $1,095

Falmouth is excited to offer this class in Las Vegas! As we return to in-person training, client safety is very important to us, so please click here to learn about the Flamingo/Caesars Health & Safety Protocols.

The office environment keeps evolving, and so does your role as an administrative professional. The days when all you needed were traditional “secretarial skills” are over. Today, the challenges are greater and expectations are higher. Building the foundation for career excellence begins with you.

Updated to meet the changing needs of today’s tribal administrative professionals, this important class will help you learn current technology tools for effective meeting management, use LinkedIn and social media to enhance your professional profile, discover and further develop your personal brand to boost your professional image, and use networking strategies that ensure career success.

This interactive class will help you to define your career goals, identify and hone your natural talents and abilities, and gain the skills and perspectives you need to create a satisfying career. Our expert will help you refine your skills and enhance your professional development by gaining an understanding and appreciation of how individuals function at work and how this influences you as a member of the workforce.

This class includes self-assessments, group discussions, case studies, exercises and activities. Don’t miss this great opportunity! Return to work with a renewed sense of energy and commitment and tackle the challenges of your position with ease, confidence and effectiveness.

T O P I C S   I N C L U D E
Your Professional Brand
  • What is a brand?:
    • Brand vs. branding
    • Steps to develop (influence) your brand
    • Sample brand statements
  • Exercises
Career Assessment
  • 16 questions to discover your career/life purpose
  • Exercise
Career Goal Setting
  • When should you set career goals?
  • Your current job:
    • SMART goals
    • Create your ideal job
    • Using the Internet to enhance your job search
    • Internet job research quick start
    • Using social media in the job search
  • Exercises
Organize and Sell Yourself Through Your Resume
  • What is a resume, really?:
    • Powerful resumes
    • Resume writing principles
    • Keywords and checklists are important
    • Resume types
    • Resume checklist
    • Optimizing your resume for the Internet
  • Sample chronological resume
  • Sample functional resume
  • Sample combination resume
  • Sample targeted resume
  • Exercises
Create Your Cover Letter
  • Is a cover letter important?
  • Sample cover letter
  • Exercise
Interviewing Skills
  • The job interview:
    • Preparing for an interview
    • Phone interview
    • During a face-to-face interview
    • Interview checklist
    • Interview red flags
    • Responding to tough interview questions
  • Exercise
  • Evaluating and negotiating a job offer
Boost Your Professional Image
  • Professional image:
    • Appearance
    • Body language
    • Verbal communication
    • Written communication
    • Online reputation
    • Tips on boosting your professional image
  • Self-Assessment: Image building
Soft Skills
  • Assertiveness:
    • Signs you're not assertive enough
    • Categories of assertive behavior
    • Other soft skills that help build assertiveness
  • Exercises
  • Everyone's on hold
Strategic Networking
  • What is networking?:
    • Strategic networking
    • Social media
    • Your community
    • Tools of networking
    • Additional strategic networking tips
    • A word about LinkedIn
  • Exercises
Meeting Management
  • Effective meetings:
    • Challenges of running effective meetings
    • Why meetings are ineffective
    • Planning and preparation
    • Robert's Rules of Order
    • Important definitions
    • Guide to motions
    • Meeting technology tools
  • Exercise
Successful Supervision
  • Principles of good supervision
  • Are you ready to be a supervisor?
  • Handling difficult employees
  • Tips for new supervisors
  • Setting performance standards
  • Evaluating performance
  • Having difficult conversations
  • Supervisor as coach
  • Delegation
  • Exercise

    *Topics subject to change.

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