Managing Difficult Employees
Attend this LIVE, ONLINE TRAINING presented by our expert, who will be using all the interactive training tools used in the classroom and more. Youíll be able to ask questions, respond to polls, and collaborate with others. Donít let anything interrupt your training needs. Join us online and experience a different way of learning! Please click here for Virtual Training FAQs.
Perhaps two of the most challenging situations a supervisor can face are disciplining employees and diffusing employee conflicts. Itís especially crucial for supervisors to ensure that their actions are perceived as fair, effective and appropriate. Whether handling employee misconduct or delegating unpopular responsibilities, supervisors need tools that will help them increase their authority and promote relationships based on mutual respect. If youíre supervising former co-workers, friends or family members, itís even more difficult to set a tone that has the right balance of openness and seriousness.
This class will help you evaluate your current managerial style so you can continue doing the things that work well for you, while picking up pointers on how to enhance your effectiveness with handling conflict and discipline. Youíll learn the skills that efficient managers need, including how to provide truly constructive criticism, how to encourage your employees to take on more responsibility and how to communicate quality standards and deadlines.
Learning the principles of supervision, including a thorough understanding of the role and process of the supervisor, proactive communication techniques and work-saving planning measures will help you maintain positive employee relations while gaining the confidence and skills that you need to be a top-notch manager.
|Click here to find out how you can bring a Falmouth Institute seminar to your location!|