Personnel Policies and Procedures:
Dealing with the New Normal

A personnel policy manual defines the employer-employee relationship, which sets employer expectations, limits employer liability and minimizes inconsistent decision making in the workplace. Comprehensive personnel policies provide employees with fair and consistent guidelines for performing their duties. They also alleviate confusion about issues such as employee conduct, reporting procedures and employee assistance programs. Effective policies and procedures enable employees to fully understand tribal expectations and operating systems, aid in compliance with applicable federal and state regulations and decrease or eliminate conflicts between managers and employees.

Using a practical approach, this class will provide you with the key information that you need to develop or revise your organizationís personnel policies and procedures. Youíll learn what every policies and procedures manual must include, plus examine how employment laws apply to your organizationís policies. Through hands-on exercises, youíll determine where your organization is in the manual process and develop an action plan for drafting or revising your policies and procedures.

During this class, our expert will guide you through the development of position descriptions, wage and salary plans, promotion and demotion procedures, discipline and grievance guidelines and more. You’ll learn common terminology/definitions and review the finer points of drafting and editing an employee manual or handbook. Don’t forget to bring your current personnel policy manual and supporting documents for an assessment and consultation.

T O P I C S   I N C L U D E
  • Overview of human resources management
  • Planning and development activities:
    • Define “policies”
    • Define “procedures”
  • Labeling — Does your organization refer to its handbook as a “policies and procedures” or an “employee handbook?”
  • Organizational structure
Developing Personnel Policies and Procedures
  • Crafting personnel policies and procedures
  • Personnel policy checklist:
    • At-will vs. for cause
    • Indian preference
    • Sexual harassment
    • Drug/alcohol testing
    • Compensation classification — exempt vs. non-exempt
    • Nepotism
  • Developing an employee manual
Practical Considerations
  • The drafting process
  • Editing tips
  • Formatting options
  • Sample formats
Position Management
  • Classifying positions
  • Job analysis and specifications
  • Developing position qualifications
  • Auditing positions

At-Will vs. For Cause

Indian Preference

  • Tribal and Indian preference
  • P.L. 93-638 7(b)
  • Tribal right to exercise preferences
  • Title VII of the Civil Rights Act of 1964
  • Tribal employment rights ordinance
Recruitment and Selection
  • Typical staffing process
  • Applicant evaluation process
  • Conducting interviews
  • Nepotism
Sexual Harassment
  • How is it defined?
  • Liability of employer and employee
  • Investigating claims of harassment
Drug- and Alcohol-Free Workplace
  • Statement of policy
  • Organizational responsibility
  • Sample policies and procedures
Compensation Issues
  • Benefits of a good compensation program
  • Developing a program
  • Fringe benefits
  • Incentives
Wage and Hour Administration
  • Compensation and overtime
  • Exemptions
  • Leave and benefits
  • Family and Medical Leave Act (FMLA)
  • Fair Labor Standards Act (FLSA)
Performance Standards and Evaluations
  • Informal feedback
  • Establishing performance standards
  • Formal appraisals
  • Performance reviews
Employee Development
  • Providing meaningful developmental activities
  • Individual development plans
  • Teamwork
Employee Relations
  • Promotion/demotion
  • Employee conduct and discipline
  • National Labor Relations Act
  • Grievance

*Topics subject to change.

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